ORDERING & DELIVERY
HOW TO ORDER
ONLINE: It couldn't be simpler! paypal and Shopify payment will do all the hard work for you, just pop the items you would like in your cart.
BY POST: If you are in the Uk and prefer to pay with a cheque that is not a problem. Please email me with your order at email@example.com (do not go through the checkout) and i can give you the cost of postage. Then write your order on a piece of paper including description. Please make your cheque payable to LISA MCMAHON and post to: 55 Park Avenue, Grimsy, N.E.Lincs, DN32 0DG. Please note cheques must clear before your order is sent out so delivery may take 7 to 10 days.
UK ORDERS: Postage starts at just £1.95 (up to £6.00 order value). £3.95 for anything up to £49.99 and FREE 2nd class delivery £50 and above.
UK ORDER TIMES: Your order will usually be posted out in 2 to 4 days and you will be notified of any delays or out of stock items. Please note there may be delays during busy periods or delays due to royal mail covid issues. If you need something in a hurry please email me and I'll prioritise your order.
INTERNATIONAL ORDERS - FOR A LIMITED TIME:
Due to the extra work that is now needed for international orders regarding customs I had to suspend worldwide posting. This is my quietest time of year so allows me the time to offer this service again for a limited time. So please get stocked up!
To keep things simple I am doing one shipping price for Europe and one for the rest of the world.
Please read before you order
Items that I cannot ship outside the U.K. Due to postage/customs regulations please do not add the any of the following items to your order:
Biscuits or sweets
Very Fragile items (as we cannot be responsible for any damages)
Very heavy items as weight limit is 2kg
If you are not sure please email me before you place your order and I’ll be happy to help.
Shipping costs: All orders are sent Tracked airmail which is a more secure option than standard mail. A tracking number can be provided on request.
Rest of world £32.95
Smaller orders: In the event that your order is made up of smaller or lighter weight items and I’m a able to send it for less , I will then refund some of the shipping costs to keep things fairer. I do not wish to make money from shipping, the prices reflect the growing increase in shipping costs which is sadly beyond my control.
Larger orders: My postage company only allows me to send 2kg in weight per box so if your order does go over this weight it will need to go in to an extra box, which will mean extra shipping costs which you will be notified of. But don’t worry if you don’t want any extra costs as we can change your order so it fits the weight, we can discuss any issues and make sure you are happy.
Customs and import taxes: You (The buyer) are responsible for any customs and import taxes that may apply in your country.
Delivery times: As there is more work involved, orders will take a little longer to process, so please bare this in mind if you need orders for particular dates. Once posted your order should arrive within 7 working days, but delays can sometimes arise due to customs checks or delivery companies.
Returns: I’m afraid returns are not available on worldwide orders, but any faulty or incorrect items will be rectified but you must notify me by email as soon as your order arrives. I will endeavor to pack all your items with care and plenty of packaging materials to keep them as safe as possible. Any damages are the responsibility of the buyer.
Please let me know what you think of my site! Also, tell me what things you to see here. If you have any questions about your order, just drop me a line at firstname.lastname@example.org and I'll get straight back to you!